Shipping and Returns
Shipping
We ship worldwide from the UK using Royal Mail. Shipping is FREE to all worldwide destinations which can offer a tracking service. Orders within the UK are shipped Special Delivery and should arrive within one business day. International orders are shipped with signature where this service is offered and usually arrive within five business days. All orders are shipped with a tracking number so they can be monitored. All orders are shipped within 24 hours of receipt. Orders received by 2pm GMT are usually shipped the same day.
Expedited Shipping
We can arrange to ship items using Fedex if you require them urgently - please contact us and we will arrange it for you. There may be a charge for this service.
Free Shipping
We offer free tracked shipping on all orders. Orders will be shipped via Royal Mail and usually arrive within one business day (UK) or five business days (Rest of World).
International Shipping
Shipping to all international destinations is FREE and is shipped via Royal Mail. Orders usually arrive within five business days. Orders to China can take up to 10 days to arrive.
Returns
We have a no questions asked returns policy so you can shop with complete confidence. If you are not happy with your purchase for whatever reason you can return it for a full refund. Please let us know within fourteen days of receiving the order if you wist to return it. The item must then be returned to us within thirty days of your receipt of the order. Please do not return an item without contacting us first to ensure that you use the correct shipping method and return address. Contact us with any questions you may have - we are here to help!
Please return the item in the same condition in which you received it, including any special packaging such as a Chanel bag or box.
Please return it via a mail service with a tracking facility and with insurance and advise us via email of the tracking number.
Once we receive your returned item we will issue a full refund within 24 hours.
Finally, we never charge a restocking fee so you can buy with complete confidence!