Shipping and Returns
We ship worldwide from the UK using Royal Mail. Shipping is FREE to all worldwide destinations except China where, due to high shipping costs, the shipping fee is £40. Orders within the UK are shipped Special Delivery and should arrive within one business day. International orders usually arrive within five business days. All orders are shipped with a tracking number so they can be monitored. All orders are shipped within 24 hours of receipt. Orders received by 2pm GMT are shipped the same day.
We can arrange to ship items using Fedex if you require them urgently - please contact us and we will arrange it for you.
We offer free shipping on all orders (except to China, see above). Orders will be shipped via Royal Mail and usually arrive within one business day (UK) or five days (Rest of World).
Shipping to all international destinations excluding China is FREE and is shipped via Royal Mail. Orders usually arrive within five business days. Orders to China are charged at £40, and can take up to 10 days to arrive.
We have a no questions asked returns policy so you can shop with complete confidence. If you are not happy with your purchase for whatever reason you can return it for a full refund. Please let us know within two days of receiving the order if you wist to return it. Please do not return an item without contacting us first to ensure that you use the correct shipping method and return address. Contact us with any questions you may have - we are here to help!
Please return the item within four days of receipt in the same condition in which you received it, including any special packaging such as a Chanel bag or box.
Please return it via a mail service with a tracking facility and with insurance and advise us via email of the tracking number.
Finally, we never charge a restocking fee so you can buy with complete confidence!